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Glimmer is hiring a full-time Program Manager (or associate, depending on qualifications) at our headquarters in Austin, Texas. We are seeking a creative and strategic thinker to support the diverse initiatives of Glimmer’s Programs team and conduct tasks related to information management, data collection and analysis. The ideal candidate has cross-cultural exposure and three or more years’ experience in program design, monitoring and evaluation, and statistical analysis. Glimmer is an international nonprofit that is working to end the cycle of extreme poverty in rural Ethiopia.

 PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Lead implementation and execution of Glimmer's monitoring, evaluation, research, and learning (MERL) framework.
• Own program tracking, data collection and reporting mechanisms for Glimmer programs and MERL teams.
• Review and analyze programmatic reports, highlight impacts and lessons learned, and summarize findings to share within and across teams.
• Facilitate development and standardization of program support tools and process documents.
• Support the communications team in data management for annual and donor reporting.
• Support the systems and operations team in building data visualizations and digitizing data collection tools via Tableau and other software.
• Conduct research to inform Glimmer’s strategic decisions and programming and help Glimmer stay current on global best practices in the development space.
• Represent Glimmer in peer-to-peer learning and information sharing events.
• Performs other duties as required.

 KEY QUALIFICATIONS:

• At least three years relevant work experience.
• Familiarity with statistical analysis software (SPSS, STATA, and/or R) and/or data visualization tools strongly preferred.
• Demonstrated ability to conduct research, distill and synthesize information, and communicate clearly and concisely in both verbal and written form.
• Ability to multitask with strong attention to detail, organization, and time management.
• Strong project management skills; ability to lead projects and initiatives, follow standard practices and procedures, and provide oversight and supervision.
• Demonstrated resourcefulness in problem solving and initiative to learn new skills.
• Independent, innovative and willing to explore out-of-the-box solutions to complex challenges.
• Multicultural communication skills or previous experience living/working in developing countries preferred; proficiency in a second language a plus.

 WHAT WE’RE OFFERING:

• Exposure to the people and places of Ethiopia, by being a part of the life-changing work that we do.
• A committed and dedicated team that works hard but also takes time to recharge.
• A hybrid work arrangement with access to Glimmer’s offices as needed.
• 4+ weeks of paid time off.
• Retirement plan matching up to 3% of your salary.
• Employer-sponsored health, dental, vision, disability, and life insurance.
• Medical and Dependent Care FSA available.
• Voluntary benefit programs including holiday savings, identify theft protection, voluntary life insurance, hospital and critical illness insurance, and pet insurance.
• Access to an employer-sponsored Employee Assistance Program.

 TO APPLY:

This is a full-time, salaried position based in our office in Austin, Texas. Please submit a resume, a one-page cover letter that explains why this position is an ideal fit for your background, and your salary requirements at glimmer.org/programs-associate-manager. No calls, please. Applicants who do not meet these requirements will not be considered.

Specific duties within the systems operations internship may include:

• Conduct research on data governance best practices and help develop draft policies.
• Assist in the development and continued maintenance of data dictionaries related to Glimmer’s data management systems.
• Contribute to the development of an organizational IT Policies & Procedures Manual.
• Help to streamline and standardize program and project-related information in Glimmer’s databases and technology systems.
• Assist with development of Tableau dashboards and other data visualization tasks as needed.
• Help document and construct visual maps of Glimmer’s internal systems.
• Contribute to projects that build efficiency between Glimmer’s Austin and Addis Ababa offices.
• Assist with other projects that support Glimmer’s systems integration initiatives and goals as a data-driven development organization.

REQUIREMENTS:

• You are interested in international development, humanitarian aid, and creating sustainable programming. An internship at Glimmer means you'll be a part of something that helps create change in the world.
• You're independent and innovative yet roll with the punches. We expect creative thinking and solutions from all Glimmer staff and partners.
• You are a self-starter who thinks outside the box and provides real-time solutions with independence. Glimmer’s close-knit departments often overlap, so you have the ability to jump right into group projects, and work with a diverse group of colleagues.
• You stay organized throughout the duration of a project and can juggle multiple projects at a time. You're a firm believer that every detail matters.
• You get things done. You're a pro at meeting deadlines. You are willing to ask questions when you are unsure or need guidance to get the job done. You communicate early on if there is a problem.
• You are knowledgeable and experienced. You have the education and work experience to back up your skills as a communicator and data analyst. This position supports both undergraduate and graduate level professionals.
• Experience with data visualization concepts and software is a plus, but not required.

COMMITMENT:

We're looking for part-time interns to support our Austin-based team for summer 2022. Schedule is flexible, and the position is temporarily remote due to Covid-19.

BENEFITS:

An internship at A Glimmer of Hope is an incredible opportunity for students to gain experience at an international non-profit with a mission to affect change in the world. This is a paid internship that may also count for internship/project credit at your college or university. Payment is disbursed in the form of a stipend upon completion of the internship.

APPLY:

To apply, please visit glimmer.org/systems-intern and submit your resume and responses to the following questions.

1. Describe yourself and your experience with data management or analysis.
2. How did you become familiar with Glimmer?
3. How did humanitarian work become a priority for you?
4. Explain why you are applying for this position, and what makes you a good fit.
5. If you are accepted, what will your personal goals be during your time here?
6. What is the last book that you read and enjoyed? The last book you read and didn’t enjoy?