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Glimmer is hiring a full-time development manager at our office in Austin, Texas. We are seeking someone who is a self-starter and effective communicator to be a part of our fundraising and communications team. The ideal candidate has five or more years of experience in fundraising, communications and/or client management. Glimmer is an international nonprofit that is working to end the cycle of extreme poverty in rural Ethiopia. For more information, visit www.glimmer.org.

KEY RESPONSIBILITIES:

• Lead the development of grant proposals and reports.
• Inform and implement fundraising strategies.
• Potential to serve as manager of donor accounts based on progression of fundraising.
• Develop and manage major content pieces, including fundraising package, monitoring and evaluation reports, individual donor reports, blog posts, etc. Synthesize programmatic information and data into clear, concise content.
• Closely collaborate with communications and programs staff in Austin and Ethiopia to ensure alignment and effective information sharing. Manage designers and other contractors (experience with design software a bonus).
• Proactively identify opportunities to expand the organization’s fundraising outreach.
• Conduct and oversee research projects to inform our fundraising and program strategies.

QUALIFICATIONS:

• Experience: At least five years of relevant work experience required.
  • Background in nonprofit development, client/donor management, or other fundraising role required; experience with individual or institutional donors, major gifts and/or grant writing preferred.
  • Experience managing staff and experience in cross-cultural contexts preferred.
• Strategic planner: To be successful, this position requires the ability to think critically about the best ways to reach our team’s and organization’s goals.
• Strong project management ability: The communications and development manager will effectively manage projects and people within and outside of the communications team. The ability to constantly prioritize, produce high-quality work and meet deadlines is necessary to be successful in this position.
• Effective writer: Organized and clear writing ability is required. Must be able to develop clear, detailed reports on programmatic impact and compelling stories and messaging.
• Collaborative: Glimmer staff members like working on teams with diverse backgrounds to create better outcomes than can be achieved alone.
• Discerning: This role must understand how to prioritize high-return activities, manage competing priorities and find ways to simplify tasks that drain resources.
• Creative thinker: The communications and development manager will consistently develop creative ideas for sharing Glimmer’s approach and impact with various audiences.

This position will also provide the opportunity to work on other special initiatives and projects in support of our fundraising objectives and potentially travel to Ethiopia.

WHAT WE’RE OFFERING:

• Exposure to the people and places of Ethiopia, by being a part of the life-changing work that we do.
• A committed and dedicated team that works hard but also takes time to recharge.
• A hybrid work arrangement with access to Glimmer’s offices as needed.
• 4+ weeks of paid time off.
• Retirement plan matching up to 3% of your salary.
• Employer-sponsored health, dental, vision, disability and life insurance.
• Medical and Dependent Care FSA available.
• Voluntary benefit programs including holiday savings, identify theft protection, voluntary life insurance, hospital and critical illness insurance, and pet insurance.
• Access to an employer-sponsored Employee Assistance Program.

TO APPLY:

This is a full-time, salaried position based in Austin, Texas, though it will be temporarily remote due to Covid-19. Please submit a resume, a one-page cover letter that explains why this position is an ideal fit for your background, and your salary requirements at glimmer.org/development-manager. No calls, please. Applicants who do not meet these requirements will not be considered.

Glimmer was founded in 2000 to ease some pain and suffering on the planet. With an intentional focus on Ethiopia, we set out to end poverty and illuminate lives in the most remote, forgotten communities. Glimmer supports the essential life needs of stable income, education and good health. We take into account the entire ecosystem of rural Ethiopian communities and work in partnership with the people to strengthen existing systems. We envision prosperity and health for Ethiopian families so that they can be resilient to the inevitable challenges of rural life. For more information on our work, visit www.glimmer.org.

Glimmer is hiring a full-time Operations Manager at our headquarters in Austin, Texas. We are seeking someone who is a self-starter and effective communicator to provide direct support to the CEO and senior leadership team, as well as effectively manage various projects and people within and outside of the Glimmer offices. The ideal candidate has at least five years’ experience as an executive assistant, office or operations manager, or project manager. Glimmer is an international nonprofit that is working to end the cycle of extreme poverty in rural Ethiopia.

KEY RESPONSIBILITIES:

• People Operations:
  • Manage full employee lifecycle processes from recruitment to offboarding for staff and interns.
  • Stay up to date on current trends and issues in the HR area. Create processes and policies to establish new internal human resource guidelines for offices in Austin and provide compensation analysis and other HR best practices research.
  • As needed, advise the Addis office on HR matters and support the streamlining of processes between offices.
  • Update Employee Handbook as needed to keep policies up to date.
  • Administer and monitor for compliance all employee benefits and retirement programs. 
  • Coordinate the employee review process and recommend updates or improvements to the process.
  • Serve as the primary liaison between Glimmer staff and the organization’s PEO.
• Office Operations and Administration:
  • Manage office management relationships, i.e., with vendors, landlord, service providers, etc.
  • Implement Glimmer’s shift to a remote/hybrid work schedule.
  • Organize officewide events such as staff meetings, holiday parties, and team building events.
  • Stock office supplies, PPE and cleaning materials, and kitchen supplies.
  • Answer incoming emails and phone calls and direct inquiries appropriately.
  • Help create a welcoming, energizing office environment.
• Organizational Operations and Risk Management:
  • Provide administrative support to the leadership team and internal departments.
  • Manage all business insurance renewals.
  • Assist with booking domestic and international travel and lodging and procure all associated visas and insurance.
  • Manage Ethiopian staff when they are in Austin (i.e., pickup/drop-off schedule, appointments, arranging calendar).
  • Assist with organizing donor trips.
• CEO Support:
  • Provide both strategic and day-to day support to the CEO on operational matters.
  • Provide ongoing support by attending meetings, taking notes, following up on requests and responding on behalf of the CEO.
  • Support CEO’s communications and meetings with the Board of Directors.
  • Manage travel, schedule and other logistics.
  • Assist in special projects under the direction of the CEO.

This position will also provide the opportunity to work on other special initiatives and projects in support of our team and the work we do in Ethiopia.

CANDIDATE PROFILE:

• At least 5 years of experience as an executive assistant, office or operations manager, or project manager. Cross-cultural experience and an interest or experience in international development highly desirable.
• Bachelor’s degree required; graduate-level degree preferred.
• Strong project management ability. The ability to manage a wide range of activities, constantly prioritize, produce high-quality work and meet deadlines is necessary to be successful in this position.
• Honest and ethical. Must be able to ensure high levels of confidentiality as they relate to the organization, CEO matters, as well as the integrity, security, and accuracy of all personnel information and files.
• Discerning. You understand how to prioritize high return activities, manage competing priorities and find ways to simplify tasks that drain resources.
• Comfortable with technology. To be successful in the role you need to be proficient in all Microsoft Office products, and comfortable learning new technologies.
• Collaborative: Partnership in creating and executing plans and working across teams and offices effectively are key aspects of this role.
• Meticulous. You understand that every detail matters and are committed to dotting the i’s and crossing the t’s in every project.

WHAT WE’RE OFFERING:

• Exposure to the people and places of Ethiopia, by being a part of the life-changing work that we do.
• A remote/hybrid work schedule plus a great office space for use when needed.
• A committed and dedicated team that works hard but also takes time to recharge.
• 4+ weeks of paid time off.
• Retirement plan matching up to 3% of your salary.
• Health, dental, vision, disability and life insurance.
• Medical and Dependent Care FSA available.

TO APPLY:

This is a full-time, salaried position based in Austin, Texas, though it will be temporarily remote due to Covid-19. Please submit a one-page cover letter that explains why this position is an ideal fit for your background with salary requirements and a resume at glimmer.org/operations-manager. No calls, please. Applicants who do not meet these requirements will not be considered.